Wednesday, June 6, 2012

Dell 2950 Troubleshooting with Dell 32 bit Diagnostic Tool

My buddy says, Help! My server won't boot up, I keep seeing these errors:

The following VD's are missing: 01
and
The battery hardware is missing
The second one is possibly easy to fix, probably the battery drained from being unplugged on the shelf for too long. Plugging in the Dell 2950 without powering up should do the trick, probably abou 24 hours to reach full charge.

VD1 is the RAID 0 virtual drive that is set up across the drives 2,3,4 and 5
VD0 is the RAID 1 mirrored on drives 0 and 1

Were the drives installed in the right bays? yes.
If not, you can recreate this from the RAID Controller GUI

Now the tech has started the proceduce to reconfigure the RAID but the system is not seeing the hardrives 2,3,4,5 anymore.
HOW TO configure RAID on Dell 2950
http://www.thegeekstuff.com/2008/07/step-by-step-guide-to-configure-hardware-raid-on-dell-servers-with-screenshots/
Check if the RAID controller card is functioning.
Swap with another system that is working to verify.

PDF explaining the Dell diagnostic utilities (written by Dell):
http://www.dell.com/downloads/global/power/ps1q05-20040119-Patel-OE.pdf


Downloads page for Dell PowerEdge 2950:
http://www.dell.com/support/troubleshooting/us/en/555/Index


The "Dell 32 Bit Diagnostics" tool (best):http://www.dell.com/support/drivers/us/en/555/DriverDetails?DriverId=Y6D93&FileId=2731107576&DriverName=Dell%2032%20Bit%20Diagnostics%2C%20v.5118A0%2C%205118.3&productCode=poweredge-2950&urlProductCode=Falsehttp://www.dell.com/support/troubleshooting/us/en/555/Indexhttp://www.dell.com/downloads/global/power/ps1q05-20040119-Patel-OE.pdf

HOW TO remotely run the Dell 32 bit Tier 2 Diagnostic over KVM
http://technicalsupportnetwork.org/blog/index.php?op=ViewArticle&articleId=5&blogId=1

No comments:

Post a Comment